At Sebounn Cosmetics, we strive to provide a seamless and efficient delivery experience. Please review our shipping policies below:

1. Shipping Times and Processing
1.1 Order Processing: Orders are processed within [1-3] business days after payment confirmation.
1.2 Delivery Time: Delivery times vary based on your location and chosen shipping method. Typically, domestic orders are delivered within [5-7] business days.
1.3 Shipping Days: We ship orders from Monday to Friday, excluding public holidays.

2. Shipping Charges
2.1 Standard Shipping: We offer standard shipping for a flat rate of [₹X] on all orders.
2.2 Free Shipping: Free shipping is available for orders over [₹X].
2.3 International Shipping: At this time, we only ship within India. We do not offer international shipping.

3. Order Tracking
3.1 Once your order is shipped, you will receive a confirmation email with tracking details.
3.2 You can track your order using the tracking number provided via our website or the courier service’s tracking portal.

4. Delayed or Lost Orders
4.1 If your order is delayed beyond the estimated delivery time, please contact us at sebounncosmetics@gmail.com or call us at +91 77698 29126 for assistance.
4.2 In the event of a lost or undelivered order, we will work with the courier to resolve the issue and offer a replacement or refund as applicable.

5. Incorrect Address
5.1 It is the customer’s responsibility to provide the correct shipping address. We are not responsible for orders shipped to an incorrect address.
5.2 If an incorrect address is provided, please contact us immediately. We will try to update the address before the order is shipped, but this cannot be guaranteed.