We want you to be completely satisfied with your purchase from Sebounn Cosmetics. Below are the guidelines for our refund and return policies:

1. Return and Refund Eligibility
1.1 Non-Returnable Items: Due to the personal nature of cosmetic and beauty products, we do not accept returns unless the product is defective or damaged.
1.2 Damaged or Defective Products: If you receive a damaged or defective product, please contact us within [7] days of receiving your order with the following information:

Your order number
A description of the issue
Photo evidence of the damage or defect
Email us at sebounncosmetics@gmail.com or call us at +91 77698 29126
1.3 Refund or Replacement: Upon verification, we will offer you a replacement product or a full refund.
2. Refund Process
2.1 Refund Method: Refunds will be processed back to your original method of payment.
2.2 Refund Timeframe: Refunds will be processed within [7-10] business days of confirmation. Depending on your payment provider, it may take additional time for the funds to reflect in your account.

3. Order Cancellations
3.1 Cancellation Policy: You may cancel your order within [24 hours] of placing it for a full refund. After this period, cancellations will not be accepted as the order may have already been processed.
3.2 To cancel an order, please contact us at sebounncosmetics@gmail.com or call us at +91 77698 29126 with your order number and cancellation request.

4. Exchange Policy
4.1 Exchanges: We do not offer exchanges due to the personal nature of our products. If a product is damaged or defective, please follow the steps under the refund process.

5. Contact Us
For any questions or concerns regarding our Shipping or Refund Policy, please contact us:
Sebounn Cosmetics
Email: sebounncosmetics@gmail.com
Phone: +91 77698 29126